Bank of America app and online banking system goes down
Bank of America’s online banking system went down and locked thousands out of their accounts, but appeared to have started to allow some users back onto the platform as of midday.
The bank’s website was inaccessible on Friday morning, with the bank issuing a statement acknowledging that its online banking system was down.
The company posted a message to its customers on its site, telling them that the problem was being looked into and that their accounts were safe.
“Some customers may be unable to access Online Banking at this time. Your accounts continue to be secure,” the message said. “We are actively working to make our site available again to all of our customers as soon as possible.”
“We’re aware some clients are experiencing slowness as they try to access account information. We’re working to improve the situation asap. Client information remains safe and secure,” a spokesperson for the bank said, according to Insider.
According to DownDetector, the company received more than 12,000 complaints on Friday about not being able to log in.
Users said they were unable to transfer money, with some being worried that they may be unable to pay bills due on 1 October.
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